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Facilities and furnishings

What are the dimensions of the bed?
What appliances are there in the communal kitchen?
Is there a bicycle storage in or at my student house?
Where can I find the wifi code of my room?
I cannot access the internet. Now what?
What if I have lost my keys? What does a new key cost?
Are my belongings insured in my room?
Is there a lift in the student house?


What are the dimensions of the bed?

The dimensions of your bed can be found on this website under the 'room' page. Search for your student room and click on 'bed' under the facilities.


What appliances are there in the communal kitchen?

All communal kitchens are equipped with one or more microwaves and combi ovens, various hobs (no induction in Leuven, induction in Hasselt), refrigerator and extractor hoods. A communal freezer is provided in which every student has his reserved place.


Is there a bicycle storage in or at my student house?

The student house in Hasselt has its own bicycle storage. In Leuven, only the student houses of Bogaardenstraat, Willem de Croylaan and Parkstraat have their own bicycle storage. The others must use the public bicycle storages in the area.


Where can I find the wifi code of my room?

The student accomodation at Diestsestraat 92, Tiensestraat 61, Geldenaakse Vest 52, Bogaardenstraat 93 and 95, Savoyestraat 9 and 11, Rector De Somerplein 14, Willem de Croylaan 11, Lepelstraat 52b, Parkstraat 138, Naamsestraat 16 and Naamsestraat 25 are equipped with super-fast fibre broadband. You'll find the Wi-Fi password on the Wi-Fi routers. If you have any problems, please email [email protected].

If your student accomodation is connected to the student internet network, we can provide you with your Wi-Fi codes. Just send us an email and we'll share a document with you via Rentio containing the codes. Only the student accomodation at Vaartstraat 11 is connected to the student internet network.


I cannot access the internet. Now what?

If your are staying in Vaartstraat 11, the student house is connected to the student internet, and you should consult the short manual that you will find on the 'Practical information' page. Still not working? Please contact the people of the student internet at [email protected] or on 09/395 60 00.

For all the other properties including the student residence of Hasselt, you can send an email to [email protected].


What if I have lost my keys? What does a new key cost?

Contact us or file a report. We will send you a new key as soon as possible. A new key costs 50 euros.


Are my belongings insured in my room?

You must insure your belongings yourself. Usually the contents of a student room are insured through the family insurance of the parents. Be sure to check this carefully.


Is there a lift in the student house?

The student house in Hasselt is equipped with a lift, as are the student houses in Leuven at Vaartstraat 11 and Rector de Somerplein14. These lifts are not toys. Use them with respect.


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